Player Privacy Policy

This Privacy Policy explains how Kaiser Slots collects, uses and protects personal information when you register an account, use our services or visit our website. We respect your privacy and are committed to handling your data transparently. This page sets out the types of data we collect, why we collect it and how you can manage your information.

Types of data we collect

We collect a range of information needed to operate an account and provide our services. That includes personal data, technical data and transactional records related to your activity on our site.

Personal data

Personal data covers information you provide directly, such as name, date of birth, home address, email address and phone number. We also collect identity documents where required to verify your age and identity, and any communication you send to our support team.

Technical data

Technical data includes device identifiers, IP address, browser type and version, operating system, screen resolution and pages visited. We use this to maintain and secure our site, and to provide a smooth user experience on desktop and mobile.

Transactional data

Transactional records cover deposits, withdrawals, payment method details (where required for a transaction), transaction dates and amounts, and a history of activity in your account. We retain this information to process payments, resolve disputes and meet our compliance obligations.

How we use your information

We use data to create and manage your account, process payments, verify identity, detect fraud, provide customer support and maintain site security. We may also use aggregated or anonymised data for monitoring usage and improving our services. Where processing requires consent, we will ask you for it.

Data protection practices

We protect personal information using technical and organisational measures appropriate to the sensitivity of the data. Access to personal data is limited to authorised staff and third-party providers who need it to deliver services. We review our security measures regularly and require partners to follow equivalent standards.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support login and analyse site performance. Some cookies are essential for the service to work, while others are optional and used for analytics or marketing. You can manage cookie preferences in your browser or via our cookie settings where available.

User rights

You have rights to access the personal information we hold about you, request correction of inaccuracies and, where applicable, request deletion or restriction of processing. You may also object to certain uses of your data and withdraw consent at any time where consent was the basis for processing.

Access, correction and deletion

To request access, correction or deletion of your data, contact our privacy team through the account settings or via [email protected]. We will respond to valid requests and may ask for information to confirm your identity before making changes.

Information sharing and third parties

We may share data with payment processors, identity verification providers, fraud prevention services and other suppliers who perform services on our behalf. We only share what is necessary and require third parties to protect your data. We may also disclose information if required by law or to protect legal rights.

Privacy policy updates

We may update this Privacy Policy from time to time to reflect changes in our practices. We will publish the revised policy on this page and indicate the date of the latest update. Continued use of our services after changes means you accept the updated policy.